Terms of Service

These Terms of Service ("Terms") constitute a legally binding agreement between you ("Customer," "you") and WISPWolf LLC ("WISPWolf," "we," "us"), a Florida limited liability company, governing your access to and use of wispwolf.com and the WISPWolf compliance platform (collectively, the "Service").

BY CREATING AN ACCOUNT OR USING THE SERVICE, YOU AGREE TO THESE TERMS. IF YOU DO NOT AGREE, DO NOT USE THE SERVICE.

1. The Service

WISPWolf provides a software platform that helps businesses generate, maintain, and document Written Information Security Plans (WISPs) for compliance with IRS Publication 5708, IRS Publication 4557, the FTC Safeguards Rule (16 CFR Part 314), and related regulations.

IMPORTANT DISCLAIMER: WISPWolf is a software tool, not a law firm, accounting firm, or licensed professional services firm. The WISP documents generated by WISPWolf are AI-assisted drafts intended to help you document your actual security practices. WISPWolf does not guarantee that any generated WISP will satisfy IRS, FTC, state, or other regulatory requirements in your specific situation. You are responsible for reviewing your WISP with qualified legal or compliance counsel before relying on it for regulatory compliance purposes. WISPWolf is not liable for audit findings, penalties, or regulatory actions based on your WISP.

2. Subscriptions and Billing

2.1 Plans

WISPWolf offers Starter ($39/month), Professional ($99/month), and Agency ($199/month) subscription plans. Features are described on the pricing page and may be updated with 30 days' notice.

2.2 Billing

Subscriptions are billed monthly in advance via Stripe. You authorize WISPWolf to charge your payment method on a recurring basis until you cancel.

2.3 Cancellation

You may cancel at any time from your account settings. Cancellation takes effect at the end of the current billing period. No refunds are issued for partial months.

2.4 Free Trial

New accounts may receive a 14-day free trial. After the trial, your payment method will be charged unless you cancel before the trial ends.

2.5 Price Changes

WISPWolf may change subscription prices with 30 days' email notice. Continued use after the notice period constitutes acceptance of the new pricing.

3. Lead Referral Program — Critical Terms

3.1 Voluntary Participation

The lead referral program is entirely voluntary. You will only be referred to MSP or insurance partners if you explicitly click the referral CTA and submit the referral request form. No account creation, intake completion, or WISP generation automatically enrolls you.

3.2 Consent to Share

By submitting a referral request, you expressly consent to WISPWolf sharing your name, company name, email address, phone number, compliance score, and gap summary with up to three matched partners (MSP or insurance, as applicable).

3.3 Partner Independence

MSP and insurance partners are independent third-party companies with no affiliation to WISPWolf other than as referral recipients. WISPWolf does not control, endorse, or guarantee the services, pricing, or conduct of any partner. Your relationship with any partner is solely between you and that partner. WISPWolf is not a party to any engagement, contract, or dispute between you and a referred partner.

3.4 No Guarantee of Service or Savings

WISPWolf makes no representation that referred MSPs will be able to remediate your gaps, that referred insurance specialists will offer coverage or lower premiums, or that any partner will contact you within any particular timeframe.

3.5 Compensation Disclosure

WISPWolf receives referral compensation from MSP and insurance partners for qualified leads. This compensation does not affect the matching algorithm or your compliance score. Partners are matched based on geographic location and industry, not on payment amounts.

3.6 Irrevocability of Shared Information

Once your information has been transmitted to a partner, WISPWolf cannot retrieve or delete it from that partner's systems. To request removal from a partner's database, contact that partner directly.

4. Your Responsibilities

4.1 Accuracy

You represent that the information you provide in the intake questionnaire is accurate to the best of your knowledge. Providing false or misleading information to generate a more favorable compliance score or WISP is a violation of these Terms.

4.2 Authorized Use

You may use WISPWolf only for your own business compliance. You may not resell, sublicense, or white-label WISPWolf without a written partner agreement.

4.3 Account Security

You are responsible for maintaining the confidentiality of your login credentials. Notify us immediately at privacy@wispwolf.com if you suspect unauthorized access.

4.4 Compliance Responsibility

You acknowledge that you are solely responsible for your compliance with IRS, FTC, state, and other applicable regulations. WISPWolf's service is a documentation and tracking tool — it does not guarantee regulatory compliance.

5. Intellectual Property

5.1 WISPWolf Platform

All software, design, trademarks, and content of the WISPWolf platform are owned by WISPWolf LLC. You receive a limited, non-exclusive, non-transferable license to use the Service for your own business compliance during your subscription term.

5.2 Your WISP Documents

The WISP documents generated using your intake data belong to you. You may download, print, and use them for your own compliance purposes. WISPWolf retains a license to store and process your WISP data to provide the Service.

5.3 Feedback

If you provide suggestions or feedback about WISPWolf, you grant us a perpetual, royalty-free license to use that feedback to improve the Service.

6. Disclaimers and Limitation of Liability

6.1 As-Is Service

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. WISPWOLF DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT ANY WISP GENERATED WILL SATISFY ANY PARTICULAR REGULATORY REQUIREMENT.

6.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY FLORIDA LAW, WISPWOLF'S TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO WISPWOLF IN THE 12 MONTHS PRECEDING THE CLAIM.

6.3 No Consequential Damages

WISPWOLF SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, REGULATORY FINES, OR PENALTIES, EVEN IF WISPWOLF HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

7. Governing Law and Disputes

These Terms are governed by the laws of the State of Florida. Any dispute arising from these Terms shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules, with proceedings conducted in Miami-Dade County, Florida. You waive the right to participate in a class action lawsuit or class-wide arbitration.

8. Changes to Terms

WISPWolf may modify these Terms with 30 days' email notice for material changes. Continued use after the notice period constitutes acceptance. For non-material changes, the updated Terms are effective upon posting.

9. Contact

WISPWolf LLC
Email: legal@wispwolf.com
Florida, United States